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siteadmin
Site Admin
Joined: 04 Jun 2004
Posts: 71
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 Posted: Mon Nov 08, 2004 4:18 pm Post subject: I received part of my order. Where is the rest? |
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If you order a membership or merchandise along with trees, we may split your order. We'll ship your membership materials and merchandise immediately, and we'll ship your trees <a href="http://forums.arborday.org/forum/viewtopic.php?t=25">when the time is right for planting in your area.</a>
Paid nursery orders and free membership trees come from separate facilities and arrive at separate times. Free trees are shipped by bulk mail and usually arrive a week or two after paid orders.
Our Arbor Day Gourmet Coffee takes a few extra days, so if you order merchandise, (a <a href="http://www.arborday.org/shopping/GiftPackages/GiftPackages.cfm">gift package</a>, for example) along with coffee, your merchandise may arrive first.
For specific questions, please email us or call our toll free number: 1-888-448-7337. (Monday-Friday, 8-5 Central Time) |
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